(*Indicates Required Information)
Private postsecondary institutions operating in Georgia must meet and maintain certain standards of quality in order to receive authorization to offer or provide training or course work. The Georgia Nonpublic Postsecondary Education Commission (GNPEC) and the institutions it authorizes share a common goal of providing quality educational programming. If problems arise, the individual filing the complaint (complainant) should begin by making every attempt to achieve a fair and reasonable solution via the institution's published complaint procedure.
If a fair and reasonable resolution cannot be reached through these processes, the individual may file a complaint with GNPEC.
*I confirm I have made a full attempt to achieve a fair and reasonable solution via the institution's published complaint procedures, but said resolution could not be reached.
*I confirm that this complaint is being filed within one year of the incident triggering the complaint.
*I understand that if I do not respond within 30 days to any requests for information or signatures from the SA, the complaint will be closed.
*I acknowledge I have read and understand the following documents:
*Phone Number (999-999-9999)
*Name of Institution
*Institution Phone Number
Relationship to the Institution
If "Other", please state your relationship to the institution.
*Program of Study
*Have you or do you intend to file a complaint with any other entity regarding this matter (e.g. Better Business Bureau, Georgia Department of Law, etc.)?YesNo
If yes, name of entity, date of complaint, contact person, status of complaint. Please note that if an attorney is involved, GNPEC cannot concurrently pursue the complaint.
*What is the nature of the complaint?Financial disputeAcademic disputeAdvertising disputeOther
If "Other", please briefly explain.
*Describe your complaint; include dates. Attach any applicable documentation of correspondence with the institution regarding the complaint (acceptable formats: .pdf, .doc, .docx, .odt, .txt, .jpeg, .png, .gif, .jpg).
*With whom at the school did you attempt to resolve the matter? What were the dates? What was the outcome?
*State specifically what you expect to receive upon resolution of the complaint.
By signing and submitting this document, you authorize GNPEC to share relevant information with the concerning institution.
In order to provide equitable opportunity to both institutions and students, anonymous complaints will not be pursued by GNPEC.
Attestation of information provided:*I hereby grant permission to GNPEC to forward a copy of this complaint to the institution for response.*I certify the information I have provided is complete, true, and correct to the best of my knowledge.
*Please enter the following code:
Authority: O.C.G.A.§§ 20-3-250.5(c)(5); 20-3-250.14,20-3-250.16; and Standard 10: Complaint Procedures (Minimum Standards and Criteria-NPEC).